Last updated: 5 September 2026

Apartment No.10 respects your privacy and is committed to protecting the personal information you provide when you use this website or purchase from us.

This Privacy Policy explains what information we collect, why we collect it, how we collect and use it, and the rights you have in relation to your personal information.

Information We Collect

We may collect personal information when you browse or use our website, place an order, contact us by email or through a contact form, or choose to subscribe to marketing communications.

When you browse or use our website, we may collect information such as your IP address, browser and device information, and information about how you use the website.

When you place an order, we may collect information such as:

• Your name

• Billing and delivery address

• Email address

• Telephone number, where provided

• Details of your order

• Information needed to process your payment

If you contact us by email or through a contact form, we may also keep the information you provide so that we can respond to you.

How We Use Your Information

We use your personal information to:

• Process and fulfil your orders

• Take and process payments

• Arrange delivery of your purchases

• Send you order confirmations and delivery updates

• Respond to your questions and requests

• Provide customer service

• Keep appropriate records of our transactions

• Maintain the security and proper functioning of our website

• Improve our website and services

• Send marketing communications where you have chosen to receive them

• Understand how visitors use our website and improve it

We only use your personal information where we have a lawful reason to do so. This may include where it is necessary to fulfil an order or contract with you, to comply with a legal obligation, where we have a legitimate interest in operating and improving our business, or where you have given your consent.

Squarespace and Other Service Providers

Our website is hosted and operated using Squarespace. Information you provide through our website may be processed by Squarespace in order to provide website, ecommerce and related services to us.

When you make a purchase, your payment information is processed by the payment provider you select at checkout. We do not have access to your full payment card details.

We may also share information such as your name and delivery address with our delivery provider so that your order can be delivered to you.

These service providers process your information as necessary to provide their services.

Website Analytics

We may use analytics services, such as Google Analytics, to understand how visitors use our website and to help us improve it.

If Google Analytics is enabled, it may collect information such as your IP address, browser and device information, pages visited, interactions with the website and information about how you arrived at the website.

Analytics cookies and similar technologies will only be used in accordance with our cookie settings and applicable privacy laws.

We will update this Privacy Policy if we add analytics services that require additional information to be provided here.

Cookies

Our website uses cookies and similar technologies. These may be used to make the website function correctly, remember certain information and, where permitted, understand how visitors use our website.

Please see our Cookie Policy for more information about the cookies and similar technologies used on our website.

Marketing Emails

If you choose to subscribe to marketing emails from Apartment No.10, we will use your email address to send you the communications you have requested.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

We will still send you essential communications relating to orders you have placed with us, even if you have opted out of marketing communications.

How Long We Keep Your Information

We keep personal information only for as long as we reasonably need it for the purposes described in this policy, including to fulfil orders, provide customer service, maintain business records and comply with our legal and accounting obligations.

The length of time information is retained may vary depending on the type of information and why we need it.

Your Privacy Rights

Depending on your circumstances and applicable law, you may have rights in relation to your personal information, including the right to:

• Ask for a copy of the personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information in certain circumstances

• Ask us to restrict how we use your information in certain circumstances

• Object to certain uses of your information

• Withdraw consent where we rely on consent to process your information

You also have the right to make a complaint to the UK's data protection regulator, the Information Commissioner's Office (ICO), if you believe your personal information has been handled incorrectly.

Children's Privacy

This website is not intended to be directed at children, and we do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business or the way we process personal information. The latest version will always be published on this page.

Contact

If you have any questions about this Privacy Policy or how we use your personal information, please contact us:

Email: info@apartmentno10.com

Last updated: 10 September 2026

Apartment No.10 uses cookies and similar technologies on this website to make the website work properly, improve your browsing experience and understand how visitors use the site.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to remember certain information about your visit and help it function correctly.

2. How We Use Cookies

We use cookies for the following purposes:

• Necessary cookies
  These cookies are required for the website to function. They may be used for things such as keeping items in your shopping basket, processing orders and payments, maintaining security and enabling essential website features. These cookies cannot be switched off through our website.

• Analytics and performance cookies
  We use Google Analytics to understand how visitors use our website, such as which pages are visited and how visitors navigate the site. This information helps us understand how the website is used and improve the experience we provide. Analytics cookies are non-essential and are only used where you have given consent through our cookie settings.

• Third-party cookies and similar technologies
  Some features or services provided by third parties may use their own cookies or similar technologies. This may include features such as the Pinterest Save button on our website. The use of these technologies may depend on the settings and services provided by the relevant third party.

3. Managing Cookies

When you first visit our website, you may be given the option to accept or decline non-essential cookies through our cookie settings.

You can also manage or delete cookies through your browser settings. Please note that disabling necessary cookies may affect how the website functions.

You can change your cookie preferences where this option is available through our cookie settings.

4. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes to the website, the services we use or the way cookies are used. Any updates will be posted on this page.